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What a Concept!

Liking your customers will lead to their liking you. This translates into profits. Yes, I know, some people think profits are a bad thing. But it isn't. Not all the time anyway.

Here's one guy's open letter to the media industry and how the computer industry lied to them.

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This page contains a single entry from the blog posted on September 24, 2004 8:47 AM.

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